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Privacy Policy

PRIVACY POLICY

Last Updated: 24.6.2026

  1. Introduction

KOTSAF BV ("KOTSAF", "we", "our", or "us") respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store, and protect information obtained through B2BKOTSAF and all related business communications.

  1. Company Information

KOTSAF BV

Jutestraat 16

9160 Lokeren

Belgium

Email: info@kotsaf.com

  1. Information We Collect

We may collect the following information:

• Full name

• Company name

• VAT number

• Billing address

• Delivery address

• Telephone number

• Email address

• Order history

• Payment information

• Communication records

We may also collect technical information such as:

• IP address

• Browser type

• Device information

• Website usage statistics

  1. Purpose of Data Collection

We collect and process information for the following purposes:

• Processing orders

• Managing customer accounts

• Delivering products

• Customer support

• Invoicing and accounting

• Fraud prevention

• Compliance with legal obligations

• Business communication

  1. Business Customers

B2BKOTSAF is intended exclusively for professional customers, including barbershops, salons, retailers, wholesalers, and distributors.

  1. Sharing of Information

We do not sell customer information.

Information may be shared with:

• Shipping companies

• Payment providers

• Accounting service providers

• Government authorities where legally required

• Professional advisors where necessary

  1. Data Retention

Customer information shall be retained for as long as necessary to:

• Fulfil orders

• Maintain business records

• Comply with tax obligations

• Resolve disputes

• Meet legal requirements

  1. Data Security

KOTSAF implements reasonable technical and organizational measures to protect customer information from unauthorized access, disclosure, or misuse.

  1. Customer Rights

Subject to applicable law, customers may request:

• Access to their personal information

• Correction of inaccurate information

• Deletion of personal information

• Restriction of processing

• Data portability where applicable

Requests may be submitted via email.

  1. Marketing Communications

Customers may receive communications regarding products, services, promotions, and business updates.

Customers may request to stop receiving marketing communications at any time.

  1. Cookies

Our website may use cookies and similar technologies to improve functionality, security, and user experience.

Further information can be found in our Cookie Policy.

  1. Third-Party Services

Our website may contain links to third-party websites or services.

KOTSAF is not responsible for the privacy practices of third parties.

  1. Changes to this Privacy Policy

KOTSAF reserves the right to modify this Privacy Policy at any time.

The latest version will always be available on our website.

  1. Governing Law

This Privacy Policy shall be governed by Belgian law and applicable European Union data protection legislation.

  1. Contact

For privacy-related questions, please contact:

KOTSAF BV

Jutestraat 16

9160 Lokeren

Belgium

Email: info@kotsaf.com